Distribution
AI that works alongside your warehouse, not above it.
Order intake, inventory triage, returns, customer service. Built around your warehouse, your reps, and your customers.
The problem we solve
Distribution runs on small margins and high transaction count. The work that breaks you isn’t strategic. It’s hundreds of small decisions a day: which order to expedite, which return to approve, which back-ordered SKU to substitute, which customer email to escalate. AI is built for exactly that decision density.
Workflows we ship most often in distribution
- Order intake from email and PDF POs. Extract, validate, push to ERP.
- Substitution suggestions on back-orders. Trained on your catalog and customer history.
- Returns triage. Categorize, approve, deny, escalate.
- Customer service triage and drafting. First-touch in under a minute.
- Slow-mover and dead-stock alerts. Weekly digest with action recommendations.
- Sales rep daily briefing. Accounts, opportunities, and risks, in 200 words.
Target benchmarks
What comparable distribution operations typically gain after install. We’ll measure your numbers in the audit.
- Order intake from email/PDF POs
- 15 min → 90 sec per order
- Customer service first-touch
- −55% time-to-respond
- Back-order substitution acceptance
- +30%
Free distribution AI audit
30 minutes. We’ll find the workflow in your operation that pays back fastest.