- What does "when bundled" mean?
- It’s the monthly price of a service when you buy it together with at least one other Throughway service. Buy the AI Receptionist on its own and it’s $149.99 a month. Add the website, social media, or any other service and the receptionist drops to $99.99 a month. Every service has its own bundled price, and the CRM is free when bundled.
- Is the setup fee monthly or one-time?
- One-time. You pay it once, at the start, and it covers building the service for your business: the integration, the training on your information, and the connections to your phone, calendar, and accounts. After that you pay the monthly fee only.
- Why does the website say "starting at"?
- Every website build is scoped on a short call. A five-page site for a single-location business starts at $1,499.99. More pages, integrations, or custom work are quoted before we start, and the $149.99 monthly doesn’t change.
- What about the services that say "quoted"?
- Some services are priced on your call because the right size depends on your business: how many transactions the bookkeeper handles, how many warm leads the sales caller works, how many locations. We give you the exact number before anything starts, and it’s still a one-time setup plus a monthly fee.
- What is the commitment?
- Your first 30 days are covered by a money-back guarantee. If a service isn’t working in that window, we fix it or refund the setup fee. After that it’s a 12-month plan, billed monthly, with one invoice no matter how many services you run.
- Can I add a service later and still get the bundled price?
- Yes. The moment you have two or more services, every one of them bills at its bundled monthly price from the next invoice. You don’t have to buy them together on day one.